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July 27, 2023

Trakindo Customer Day 2023 Lampung: Advancing Customer Work Optimization

Trakindo's continous commitment to fostering synergies in order to collaboratively advance the country

Synergy plays an important role in developing potential of various areas in Indonesia. Understanding this, PT Trakindo Utama (Trakindo) as a provider of Caterpillar heavy equipment solutions in Indonesia, presented a discussion program titled Trakindo Customer Day 2023 in Bandar Lampung (27/7), with the theme of Building a Nation Without Stopping. Various groups were also involved to support the optimization of work and potential development in various industrial sectors, including construction, plantations, to forestry, especially in the Lampung region and its surroundings.

Djuwito as Trakindo's Region Manager Southern Sumatra explained, cross-professional stakeholders can share information and discuss to find solutions together, so as to create synergies in developing the country. "In line with the Trakindo Customer Day theme, namely Building the Nation Without Stopping, Trakindo hopes that this event can be the right platform for customers as well as stakeholders from across professions to jointly build an understanding to create synergies in developing the country, especially in the Lampung and its surroundings,” explained Djuwito.

 

Regarding the regional development potential, Currently Lampung have three major infrastructure projects which are targeted for completion in 2024, including the preservation of the Simpang Soponyono road to Serupa Indah, Ketapang to Negara Ratu and Ngarip to Ulu Semong. Apart from that, other exploration and optimization projects are being promoted around the Lampung region, starting from plantations such as oil palm, coffee, sugar cane, forestry, agriculture to the utilization of andesite stone.

 

Complementing Trakindo's commitment to creating synergies to build the country, on this occasion Trakindo also introduced three of its newest flagship units, including the Cat 320 GX, Cat 305.5E2, and SEM 636. customers in the Lampung region about the importance of choosing the right heavy equipment, according to the needs of the job," said Djuwito.

 

further more, Djuwito added that the features of high productivity with low fuel consumption coupled with affordable operating costs, can be found in the Cat 320 GX, Cat 305.5E2 and SEM 636 units which are ideal for customers. The introduction of these three units also explains how technological support in heavy equipment can help achieve maximum work results.

 

From a service, Trakindo is also supported by world-class facilities with advanced technology to ensure customers' convenience in obtaining the best heavy equipment products, services and solutions from Caterpillar. Trakindo's support network is in more than 75 locations ready to serve customers throughout Indonesia. Customers can also contact Trakindo Call Center 1-500-228 (1-500-CAT) which operates 24 hours and is integrated with the Services Command Center. In addition, Trakindo also has an application-based service, namely Trakindo Customer Apps which is able to summarize all of Trakindo's heavy equipment solution services with just the touch of a finger, which can also be downloaded directly through the Apps Store and Play Store.

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