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August 09, 2023

Trakindo Customer Day 2023 Encourages the Development of the Palu Industry

Trakindo's ongoing commitment to creating synergies to build the country together

Synergy plays an important role in developing the potential of various regions in Indonesia. Understanding this, PT Trakindo Utama (Trakindo) as a provider of Caterpillar heavy equipment solutions in Indonesia, presented a discussion program titled Trakindo Customer Day 2023 in the Palu City with the theme of Building a Nation Without Stopping. Various groups were also involved to support work optimization and potential development in various industrial sectors, especially construction and quarrying (Quarry), especially in the Palu area and its surroundings.

Tema S. Mendrofa as General Manager of the East Indonesia Area Trakindo explained that cross-professional stakeholders can share information and discuss to find solutions together, so as to create synergy in developing the country. "In line with the theme raised by Trakindo Customer Day this year, namely Building the Nation Without Stopping, Trakindo hopes that this event can be the right forum for customers as well as stakeholders from across professions to jointly build an understanding to create synergies in developing the country, especially in the Palu and its surroundings” explained Tema.

 

Regarding the potential of Palu City and Central Sulawesi Province, currently targeting four major infrastructure projects targeted for completion in 2025, including the preservation of the Tawaeli road through Parigi & Tolai towards Tumora, Cumi-Cumi (coastal area), Taripa past Tomata towards Beteleme , Toli City Limits to Silondou, Parigi to Tolai, Marowo to Bongka Makmur, Balantak to Bonebobakal, and Pancamakmur to Bencue. In addition, other exploration and optimization projects are being carried out around the Palu area, starting from mining and minerals such as natural sand gravel (sirtu), large quarry mountain rocks, limestone, to the utilization of andesite stones.

 

Complementing Trakindo's commitment to creating synergies to build the country, on this occasion Trakindo also showcased its newest superior units for the construction and quarry categories, including the 20 ton Cat 320 GX Hydraulic Excavator class unit and the SEM 655D Wheel Loader unit. "Through this latest series of heavy equipment units, Trakindo at the same time wants to convince customers in the Palu area about the importance of selecting the right heavy equipment, according to the needs of the job," said Tema.

 

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Furthermore, Tema added that the high productivity features with low fuel consumption and affordable operating costs found in the 20 ton Cat 320 GX Hydraulic Excavator class and the SEM 655D Wheel Loader unit can be the answer for customers, especially in completing heavy equipment needs for construction, excavation and mining needs. In addition, the introduction of these two units also explains how technological support in heavy equipment can help achieve maximum work results.

 

From a service perspective, Trakindo is also supported by world-class facilities with advanced technology to ensure customers' convenience in obtaining the best heavy equipment products, services and solutions from Caterpillar. Trakindo's support network is in more than 75 locations ready to serve customers throughout Indonesia. Customers can also contact Trakindo Call Center 1-500-228 (1-500-CAT) which operates 24 hours and is integrated with the Services Command Center. In addition, Trakindo also has an application-based service, namely Trakindo Customer Apps which is able to summarize all of Trakindo's heavy equipment solution services with just the touch of a finger, which can also be downloaded directly through the Apps Store and Play Store.

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